design in serviceNow for decision making

admin8375
Tera Contributor

‎03-22-2024 03:00 AM

I want to implement a design where a manager can take decisions like strategic decision or tactic decision on the basis of a data like what kind of service he want to implement, how muuch time it will take , what skills do his team have and what is the volume of data required for that service. So how can i implement that kind of service .its not related to dashboard just if you have give me the idea that how can i implement this on serviceNow.

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Dr Atul G- LNG
Tera Patron
Tera Patron

‎03-22-2024 05:39 AM

 Hi @admin8375 

 

OOTB there is no single module for this, as you need to combination of Service and Skill. For this, you may need to check Skill module in ServiceNow. 

 

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Dr. Atul G. - Learn N Grow Together
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