Duplicate item visible & Short description is not visible for those on ESC portal
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16 hours ago
Hi Everyone,
-I'm not able to see the short description of item and multiple duplicate item(software model) visible with same name as see in below screenshot item is record of software model:
Expected behavior is in below screenshot which is unique and with short description item:
How to resolve this issue can anyone suggest?
1 REPLY 1
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10 hours ago
did you check your sc_cat_item table? You should be having the items with same name
Also regarding short description, check the short descriptions in "sc_cat_item" table for missing short desc items.
Raghav
MVP 2023