Email is not sending to user

[kummara _siva]

Hi ,I have requirement to to send an email through code .

But not through the eventqueue or notifications only from code .

so I have created a record in sysemail table it is created a record but not sending mail to users .

here is the code I tried 

 var gr = new GlideRecord('sys_email');

 gr.initialize();

 gr.recipients ='kummarasivakumar.kanini@gmail.com';

 gr.subject = 'subjectss';

 gr.body = 'body';

 gr.type='sent';

 gr.insert();

Th

anks in Advance

[Ehab Pilloor · Accepted solution]

Hi @kummara _siva,

Try this:

var email = new GlideEmailOutbound();
email.setSubject("subjectss");
email.setBody("body");
email.addAddress("to","kumarasivakumar.kanini@gmail.com");
email.send();

If you found my response helpful, please mark it as Solution and Helpful.

Thanks and Regards,

Ehab

[Ehab Pilloor · Accepted solution]

Hi @kummara _siva,

Try this:

var email = new GlideEmailOutbound();
email.setSubject("subjectss");
email.setBody("body");
email.addAddress("to","kumarasivakumar.kanini@gmail.com");
email.send();

If you found my response helpful, please mark it as Solution and Helpful.

Thanks and Regards,

Ehab

[Robbie · Accepted solution]

Hi @kummara _siva,

Is there any particular reason why you don't want to (or can't) trigger the email via events or notifications?

What about via Flow Designer / Workflow?

The only other way I could think of would be via the GlideEmailOutbound API.

Check the below link and article from @Vedhavrath_Kond who has explained this including emails very well - kudos.

(For future use and in case links break, here's the sample code, but I urge you to view the article.)

Example:

var mail = new GlideEmailOutbound();

mail.setReplyTo('agent@abc.com');

mail.setSubject('Testing outbound email'); 

mail.addAddress('cc', 'admin@example.com'); 

mail.setBody('Hello world!');

mail.save();

To help others (or for me to help you more directly), please mark this response correct by clicking on Accept as Solution and/or Kudos.

Thanks, Robbie

https://www.servicenow.com/community/developer-articles/glideemailoutbound-send-notifications-using-...

SN Docs link: https://developer.servicenow.com/dev.do#!/reference/api/washingtondc/server/no-namespace/c_GlideEmai...