Hide attachment session on workspace

Community Alums
Not applicable

Hi Team,

 

I want to hide the attachment session on the workspace view, I am able to do it through UI Builder but the issue I see here is after disabling the attachment the screen shows the black space, is there a way to hide the blank space as well?

prudhvirajy_0-1745983060052.png

 

1 ACCEPTED SOLUTION

Community Alums
Not applicable

Hi @Ankur Bawiskar , Thanks for the Inputs.

I am able to remove the space by creating a user preferences, setting the "User" field to empty to apply the preference globally and adding the script to the Tab Sidebar in the UI builder as below, it resolved the issue

prudhvirajy_0-1746000399787.png

 

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15 REPLIES 15

Ankur Bawiskar
Tera Patron
Tera Patron

@Community Alums 

please share how did you hide it

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

Community Alums
Not applicable

@Ankur Bawiskar 

On Ui builder I have selected the specific record on which I want hide the attachment 

prudhvirajy_0-1745986950061.png

 

Ankur Bawiskar
Tera Patron
Tera Patron

@Community Alums 

please share the complete screenshot which shows the blank space

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

Community Alums
Not applicable