Hide attachment session on workspace

Community Alums
Not applicable

Hi Team,

 

I want to hide the attachment session on the workspace view, I am able to do it through UI Builder but the issue I see here is after disabling the attachment the screen shows the black space, is there a way to hide the blank space as well?

prudhvirajy_0-1745983060052.png

 

1 ACCEPTED SOLUTION

Community Alums
Not applicable

Hi @Ankur Bawiskar , Thanks for the Inputs.

I am able to remove the space by creating a user preferences, setting the "User" field to empty to apply the preference globally and adding the script to the Tab Sidebar in the UI builder as below, it resolved the issue

prudhvirajy_0-1746000399787.png

 

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15 REPLIES 15

@Community Alums 

I believe you need to perform some more configurations to actually remove the space.

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

@Community Alums 

Is there an option to delete it on the viewport or delete the tab itself?

seems you have marked it hidden and hence it's gone but shows space

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

Community Alums
Not applicable

@Ankur Bawiskar 

Yes, we have an option to delete it, I tried it but didn't work

@Community Alums 

Did you try to logout and login again?

which page is that where you updated/removed that so that I can also check at my side?

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

Community Alums
Not applicable

@Ankur Bawiskar 

On the Ui Builder I have opened the experience I want to changes then under Record session I have open the variant(table record) I wanted and deleted/hide the below session. Hiding this session is creating a blank space but deleting it hiding complete form, showing complete blank screen

prudhvirajy_0-1745991320289.png