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04-29-2025 08:17 PM
Hi Team,
I want to hide the attachment session on the workspace view, I am able to do it through UI Builder but the issue I see here is after disabling the attachment the screen shows the black space, is there a way to hide the blank space as well?
Solved! Go to Solution.
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04-30-2025 01:07 AM
Hi @Ankur Bawiskar , Thanks for the Inputs.
I am able to remove the space by creating a user preferences, setting the "User" field to empty to apply the preference globally and adding the script to the Tab Sidebar in the UI builder as below, it resolved the issue
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04-29-2025 10:42 PM
@Community Alums
did you try hiding it using this?
Don't show "Attachment" Sidebar in Recordviewer in Workspace
If my response helped please mark it correct and close the thread so that it benefits future readers.
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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04-29-2025 11:50 PM
Hi @Ankur Bawiskar ,
Yes I have tried it as well but no luck
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04-30-2025 12:01 AM
@Community Alums
not very sure then
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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04-30-2025 01:07 AM
Hi @Ankur Bawiskar , Thanks for the Inputs.
I am able to remove the space by creating a user preferences, setting the "User" field to empty to apply the preference globally and adding the script to the Tab Sidebar in the UI builder as below, it resolved the issue
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04-30-2025 01:18 AM
@Community Alums
Glad to hear.
Could you please share the detailed steps along with screenshots so that it helps future members as well?
1) how you created the property and what property?
2) how did you set it in UI builder
3) which page variant you updated and what changes you did
If my response helped please mark it correct and close the thread so that it benefits future readers.
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader