Hide/Show Survey Question

JackieZhang
Kilo Sage

How to hide/show survey question based on very complex condition? can we used unload client script for it?

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@JackieZhang 

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Ankur
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6 REPLIES 6

Tanushree Maiti
Giga Patron

Hi @JackieZhang 

 

1. For complex logic, you can hide survey questions based on dependencies. Question C depends on B, which depends on A. The survey engine evaluates these to show/hide questions dynamically.

Refer following post for screen shots:

How can I hide or set read-only a survey question 

 

For Visual help , check this video.

https://www.youtube.com/watch?v=8TqvqZMfZow&t=5s

 

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Tanushree Maiti
ServiceNow Technical Architect
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Tanushree Maiti
Giga Patron

Hi @JackieZhang ,

By any chance if you are using Washington DC Patch 1 below version- this KB is for you.

KB1644137 Surveys with 2 or more dependencies don't hide the questions correctly 

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Tanushree Maiti
ServiceNow Technical Architect
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