How do Reference Qualifier on variable work on Target Record once the Record Producer?
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3 weeks ago
Hello Team,
I have reference qualifier available on Record Producer . I want it work on Target Record if the user wants to edit the variable from Target Record How can i achieve this
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3 weeks ago
what type of variable is this? share screenshots
is it working during form submission? If yes then it should work fine in backend as well
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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3 weeks ago
You can apply the same reference qualifier logic on the target record by replicating the condition in the variable’s dictionary entry. Instead of keeping the qualifier only on the Record Producer, move or script it (using Advanced Reference Qualifier or onChange/onLoad client script) at the catalog item or variable level. This ensures the filter logic runs even when editing the variable from the target record.
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3 weeks ago
it worked for me in RITM backend form so it should work fine for Record producer as well
Ref qualifier on Portal
After submitting I selected another Location and it showed Users from that location so it correctly applied filter
Variable config
💡 If my response helped, please mark it as correct ✅ and close the thread 🔒— this helps future readers find the solution faster! 🙏
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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3 weeks ago
Its a reference field
I have reference qualifier on it passing the variables to the script include
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3 weeks ago
is it working on catalog form? -> If not then it means your logic is incorrect
Once you fix that it will work on catalog form and also in backend form
I already informed above that reference qualifier does work on backend form as well.
💡 If my response helped, please mark it as correct ✅ and close the thread 🔒— this helps future readers find the solution faster! 🙏
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
