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how to add quick messages on workspace sidebar

VSN
Tera Expert

‎03-24-2025 10:47 AM

i have a requirement to add quick messages on compose email tab as shown in below screen shot.

VSN_0-1742838421321.png

when a user click on the compose email then user will be able to find the quick message on workspace side bar. 

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Dr Atul G- LNG
Tera Patron
Tera Patron

‎03-24-2025 11:39 AM

Hi @VSN 

 

https://www.servicenow.com/community/service-operations-workspace/adding-the-quick-messages-for-emai...

 

https://developer.servicenow.com/dev.do#!/reference/next-experience/washingtondc/now-components/now-...

 

https://www.servicenow.com/community/incident-management-sow-forum/in-sow-i-want-the-quick-message-s...

 

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