how to add quick messages on workspace sidebar

VSN
Tera Expert

‎03-24-2025 10:47 AM

i have a requirement to add quick messages on compose email tab as shown in below screen shot.

VSN_0-1742838421321.png

when a user click on the compose email then user will be able to find the quick message on workspace side bar. 

0 Helpfuls
  • 499 Views
1 REPLY 1

Dr Atul G- LNG
Tera Patron
Tera Patron

‎03-24-2025 11:39 AM

Hi @VSN 

 

https://www.servicenow.com/community/service-operations-workspace/adding-the-quick-messages-for-emai...

 

https://developer.servicenow.com/dev.do#!/reference/next-experience/washingtondc/now-components/now-...

 

https://www.servicenow.com/community/incident-management-sow-forum/in-sow-i-want-the-quick-message-s...

 

*************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

****************************************************************************************************************
0 Helpfuls