How to copy the attachment from Interaction(parent) to incident(child)

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03-08-2023 10:29 PM
When I add the attachments in the interaction form then in the child task--in "incident" the attachment should come on this form also.
In Incident I want the same attachment as of Interaction form.
Please provide the solution with the code, its urgent
Thanks & Regards
Utsav
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03-08-2023 10:38 PM
Hi @Utsav JAISWAL,
Take a look at old threads. It will be helpful.
How to transfer attached files from interaction to request or incident?
Agent Workspace - Attachments are not copied over to Incident from Interaction
Thanks,
Sagar Pagar
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