How to disable the "My Lists" option in ServiceNow UI Builder?

[carlosgonza]

Hi everyone,

In my application, the My Lists feature allows users to create personalized lists even for tables they don’t have direct access to. This is a security concern because it bypasses table-level restrictions. I would like to completely disable or hide the My Lists tab/option in the UI Builder so that end users cannot create new lists.

Has anyone implemented a way to turn off or restrict this feature? Should I remove the widget from the UI Builder page, or is there a role/permission (like personalize_list) that can be revoked to prevent access?

Any guidance on best practices to disable My Lists would be appreciated.

Thanks in advance!

[carlosgonza · Accepted solution]

Thank you all for the support and suggestions. I’ve already found the solution to disable the My Lists option in ServiceNow.

[amitgrewal]

What were the steps you followed to disable this "MY LISTS" option? I don't see any solution in this post. Please share any doc or steps so we could remove this too. Thanks!

[carlosgonza]

Hi,  @amitgrewal 

Based on the attached message, it is necessary to disable the My Lists option in ServiceNow.

[amitgrewal]

Thanks for the reply, we actually figured this out after sometime of posting this message. Now the weird thing noticed is that when accessing the workspace - the table has a workspace view and a default view. Shockingly the default view gets messed up automatically when the user changes his preference in the workspace to default. We have the workspace view rules and the view rules on the classic UI but still facing this issue. Can we just hide that view option that comes by clicking the 3 dots on the workspace???