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How to disable the "My Lists" option in ServiceNow UI Builder?

carlosgonza
Tera Expert

Hi everyone,

In my application, the My Lists feature allows users to create personalized lists even for tables they don’t have direct access to. This is a security concern because it bypasses table-level restrictions. I would like to completely disable or hide the My Lists tab/option in the UI Builder so that end users cannot create new lists.

Has anyone implemented a way to turn off or restrict this feature? Should I remove the widget from the UI Builder page, or is there a role/permission (like personalize_list) that can be revoked to prevent access?

Any guidance on best practices to disable My Lists would be appreciated.

Thanks in advance!

1 ACCEPTED SOLUTION

carlosgonza
Tera Expert

Thank you all for the support and suggestions. I’ve already found the solution to disable the My Lists option in ServiceNow.


View solution in original post

5 REPLIES 5

carlosgonza
Tera Expert

Hi, @amitgrewal 

The way to disable the My Lists option is to clone the List nav page and then adjust the priorities: set the original List nav to 1 and the cloned version to 0.

🙂