How to make a report on incident

Community Alums
Not applicable

How to make a report on Incident 
The condition will be that in the report it should only show how many incidents has been reopened from resolved state..

Thanks in Advance

2 ACCEPTED SOLUTIONS

Community Alums
Not applicable

Hi @Utsav JAISWAL ,

Please use the below Conditions on the incident table while creating the report :

SandeepDutta_0-1702271576324.png

 

View solution in original post

Harish KM
Kilo Patron
Kilo Patron

Hi @Utsav JAISWAL  you can create a report on Incident table like below. You can look for OOB field reopen

have a condition reopen greater than "1"

HarishKM_1-1702271756261.png

 

 

 

Regards
Harish

View solution in original post

5 REPLIES 5

Community Alums
Not applicable

Hi @Utsav JAISWAL ,

Please use the below Conditions on the incident table while creating the report :

SandeepDutta_0-1702271576324.png

 

Community Alums
Not applicable

Hi @Community Alums 
How can we implement the same for any other table which I have created from scratch in the instance..

Thanks in Advance!!

Community Alums
Not applicable

Hi @Utsav JAISWAL ,

Just select a different table name where you want to run the report under "Table" where you can see "Incident[incident]".

 

Harish KM
Kilo Patron
Kilo Patron

Hi @Utsav JAISWAL  you can create a report on Incident table like below. You can look for OOB field reopen

have a condition reopen greater than "1"

HarishKM_1-1702271756261.png

 

 

 

Regards
Harish