In a flow in our custom scope, creating a record results in error: Scope does not have create access

[Bart Jan Bultma]

We have a custom app for some changes in Hardware Asset Management.

In this application I am creating a Flow to create a bunch of new records in the table pc_hardware_cat_item.

However, at the step to create a record, I get an error saying 'Scope does not have create access to table pc_hardware_cat_item.

In order to solve this I have made the following changes:
In table settings of pc_hardware_cat_item, in the tab application access, I have set can create and can update to true. Accessible from was already set to 'All application scopes'.

In table Application Cross-Scope Access I have created three records for read, write and create operations, from source scope HAM (our custom scope) to target scope Global, on target name pc_hardware_cat_item.

 
It still is not working. What else can I do to fix this?

[Ankur Bawiskar]

@Bart Jan Bultma 

Did you try to delete the flow action and add it again and then activate and test?

Also try to clear instance cache using cache.do and then logout and login again

[Bart Jan Bultma]

Hello Ankur,

I have removed the flow step and recreated it (albeit a bit simpler) and have cleared the cache, still the same errors as before. 

As an extra test I have recreated the flow but that returns the same error.

[Bart Jan Bultma · Accepted solution]

I found the problem with this issue.

Changing the application access on a table has a caching issue. Cache.do didnt help, but waiting for a day did work! The next day the issue was resolved.

Another way to fix this caching issue without having to wait a day is to use a background script to flush the tables cache. In this knowledge article there is more about this issue and the background script I used:

https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0695145