In ITSM Implementer Simulator, i have an error.

[nicoleowens]

In ITSM Implementer Simulator:

why am i getting this error?

[Dr Atul G- LNG]

Hi @nicoleowens 

Did you follow the instructions correctly and are you validating the task with the right user — meaning a platform user?

Please share the exact steps you took so we can guide you better.

[nicoleowens]

I don't know how to do these steps 4 and 6:

I have done the rest of the steps.

[Dr Atul G- LNG · Accepted solution]

Hi @nicoleowens 

• Navigate to the User table.

• Create a new user with the following details:

  • User ID: grpmgr

  • First Name: your chosen first name

• Save the record.

Step 6:

1. Navigate to the Group table.

2. Search for the Database group.

3. In the Manager field, search and select grpmgr.

4. Save the record.

5. Validate the task.

6. 

[nicoleowens]

Thank you so much, it has worked