Join the #BuildWithBuildAgent Challenge! Get recognized, earn exclusive swag, and inspire the ServiceNow Community with what you can build using Build Agent.  Join the Challenge.

Instance Banner Logo is not getting updated

devashishku
Tera Contributor

2 hours ago

Hi all,
I was trying to update my instance logo by uploading the System Configuration Banner UI16 column but he logo is not getting reflected on the navbar.
Even I have tries to upload the Image and then add it to system properties>system, it also didn't work.
My instance is domain bases and i am doing on the global level.

Is there anything I am doing wrong. Please guide me.
Attaching some screenshots below:-

 

devashishku_0-1764592662915.pngdevashishku_1-1764592680766.pngdevashishku_2-1764592703763.pngdevashishku_3-1764592734272.png



Thanks & Regards,
Devashish Kumar

0 Helpfuls
  • 71 Views
3 REPLIES 3

Dr Atul G- LNG
Tera Patron
Tera Patron

2 hours ago

Hi @devashishku 

 

Sometimes it’s just a cache issue. Try clearing the cache using cache.do, then log out and log back in.”

 

DrAtulGLNG_0-1764592875315.png

 

*************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

****************************************************************************************************************
0 Helpfuls

devashishku
Tera Contributor
In response to Dr Atul G- LNG

an hour ago

Thanks Atul for your quick reply but after clearing the cache, still I am not able to see the updated banner logo.

0 Helpfuls

Dr Atul G- LNG
Tera Patron
Tera Patron
In response to devashishku

an hour ago

try to upload image again and then do the cache. It is mainly a cache issue.

*************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

****************************************************************************************************************
0 Helpfuls