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Instance Banner Logo is not getting updated

devashishku
Tera Contributor

‎12-01-2025 04:39 AM

Hi all,
I was trying to update my instance logo by uploading the System Configuration Banner UI16 column but he logo is not getting reflected on the navbar.
Even I have tries to upload the Image and then add it to system properties>system, it also didn't work.
My instance is domain bases and i am doing on the global level.

Is there anything I am doing wrong. Please guide me.
Attaching some screenshots below:-

 

devashishku_0-1764592662915.pngdevashishku_1-1764592680766.pngdevashishku_2-1764592703763.pngdevashishku_3-1764592734272.png



Thanks & Regards,
Devashish Kumar

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6 REPLIES 6

devashishku
Tera Contributor
In response to GlideFather

‎12-01-2025 10:53 AM

Thanks but yes, i have saved the logo which I have uploaded. Still no luck.

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GlideFather
Tera Patron
In response to devashishku

‎12-01-2025 12:05 PM

and your current scope, is it Global??? 😮 

 

Then try different browser, or ask another team member to eliminate the cache option. And if no help, then raise a case at Support Portal:

https://support.servicenow.com/now 

_____
Answers generated by GlideFather. Check for accuracy.

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