Instance Error

[tomwilkerso]

You need a valid App Engine Studio license to continue working.

Any work done in App Engine Studio will be available once this license is reinstated. To reinstate your App Engine license, contact your ServiceNow admin.

Looked at related issues where the resolution was to "Change User Role" to "App Engine Studio Creator", but I am still receiving the same error.

Does this take time to sync?

[Dr Atul G- LNG]

Hi @tomwilkerso 

This seems to be a known issue, so it's better to release the current instance and request a new one.
However, please note that we cannot guarantee if the issue will be fixed in the next instance as well.

[yosvany]

Hi

I've tried to change the user, even when it was always Admin, without success. I also released the instance several times and requested it again. I did this with Yokohama and Zurich, but nothing.

I will try other versions.

Regards

[yosvany]

I want to add that I can open my PDI, but when I try to open App Engine Studio, I get the message. This is with Zurich.

Regards

[Dr Atul G- LNG]

Hi @yosvany 

Take the PDI on the Xanadu version, as I heard that the issue gets resolved there