Interctive filter based on Class field in sys_user table

akhila13
Tera Expert

Can we add an interactive filter based on class in sys_user table

11 REPLIES 11

akhila13_0-1767347506111.png

Class field is an attribute in sys_user table which differentiate whether its a user or contact

@akhila13 

I haven't tried but if you are unable to select that field then it simply means it's not available

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Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

I was not able to select that field. Is there any alternative so that we can bring that field

Adrian Ubeda
Mega Sage

Hello @akhila13 , 

 

I've tried to create a dynamic filter on a simple Dashboard, and I've noticed that the field properly it is no available: 

AdrianUbeda_0-1767348143041.png

You can dot walk into classes, for example if you have contact you can select any field from contact and then fiter. 
Other option would be, do it a dynamic filter for this: https://www.servicenow.com/docs/bundle/zurich-platform-user-interface/page/use/using-lists/task/t_Dy...

 

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AndersBGS
Tera Patron
Tera Patron

Hi @akhila13 

 

What are you trying to solve by doing this? What is the business requirement?

 

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Anders

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