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Interctive filter based on Class field in sys_user table

akhila13
Tera Expert

‎01-02-2026 01:48 AM

Can we add an interactive filter based on class in sys_user table

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akhila13
Tera Expert
In response to AndersBGS

‎01-02-2026 02:40 AM

in the Case table the tickets will be created by both the users and external customers. The requirement is to have a filter based on class so that they can filter whether its an internal user or external customer

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AndersBGS
Tera Patron
In response to akhila13

‎01-02-2026 03:02 AM

Hi @akhila13 ,

 

Can't you achieve the segregation by dot-walking from csm_consumer?

 

If my answer has helped with your question, please mark my answer as the accepted solution and give a thumbs up.

Best regards
Anders

Rising star 2024
MVP 2025
linkedIn: https://www.linkedin.com/in/andersskovbjerg/

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