Interctive filter based on Class field in sys_user table

akhila13
Tera Expert

Can we add an interactive filter based on class in sys_user table

11 REPLIES 11

in the Case table the tickets will be created by both the users and external customers. The requirement is to have a filter based on class so that they can filter whether its an internal user or external customer

Hi @akhila13 ,

 

Can't you achieve the segregation by dot-walking from csm_consumer?

 

If my answer has helped with your question, please mark my answer as the accepted solution and give a thumbs up.

Best regards
Anders

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