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KB article not found -KB1112368

atishubhvaishna
Tera Contributor

I am working on hands-off functionality using below link:

https://learn.microsoft.com/en-us/microsoft-copilot-studio/customer-copilot-servicenow

 

There is a reference to the below url in the above article

 

https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB1112368

 

But the above article says Knowledge article not found

2 REPLIES 2

tprocon33
Tera Contributor

When I try to access that link as well, I am receiving an error that says I have to log in. But when I log in, the article does not appear. How can I find it?

ashish15mis
Kilo Contributor

I am having same issue. Was there any workaround or different KB found?