MIM Workbench disabling Sections

Hitesh Ramba
Tera Contributor

‎03-14-2025 01:55 AM

Hi 

On the Major Incident Management  Workbench , On Summary I have to disable Impacted Services ,Affected CI's, Outages ,Affected Loctaions... We have a UI Page 'workbench' on Major Incident Management  Application , but it is completely read only . How can we make changes to it and what are the major complications  caused after making changes .



HiteshRamba_1-1741942380317.pngHiteshRamba_2-1741942488768.png

 Please check this..
Thanks

 

0 Helpfuls
  • 230 Views
1 REPLY 1

Dr Atul G- LNG
Tera Patron
Tera Patron

‎03-14-2025 02:19 AM

Hi @Hitesh Ramba  

The MI Workbench is something where the code is not directly accessible to us, so we cannot make changes to it. Additionally, if you remove these sections, you will likely break the purpose of the MI Workbench. In MI, these sections are even more important.

*************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

****************************************************************************************************************
0 Helpfuls