Playbook is keep on loading
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3 weeks ago
Hello,
I have custom table (X) and custom playbook created for table X. It is working fine in Yokohama release. We have upgraded recently to Zurich patch 4. We are actually creating a record using playbook record generator only. After upgrade, if we open the playbook and fill the details in record generator step and click on continue, its keep on loading. No record generated at the backend as well as it is not moving to further step in playbook.
Please help us out ASAP if someone across this issue.
Thanks in advance!
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3 weeks ago
Log a case buddy with SN support.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/dratulgrover [ Connect for 1-1 Session]
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3 weeks ago
Ok Atul. Anything else we can check from our end too?
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3 weeks ago
No mate, we already updated/repaired the plugins. Can you check if there is any latest patch available for Playbook? Just a wild guess.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/dratulgrover [ Connect for 1-1 Session]
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3 weeks ago
Its already in 28.3.1 patch 4 zurich latest version
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3 weeks ago
my client - glide-yokohama-12-18-2024__patch10-hotfix1-12-23-2025
And we have no issue recently. Better log a now support case.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/dratulgrover [ Connect for 1-1 Session]
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