Playbook is keep on loading

[dgovindhara]

Hello,

      I have custom table (X) and custom playbook created for table X. It is working fine in Yokohama release. We have upgraded recently to Zurich patch 4.  We are actually creating a record using playbook record generator only. After upgrade, if we open the playbook and fill the details in record generator step and click on continue, its keep on loading. No record generated at the backend as well as it is not moving to further step in playbook.

       Please help us out ASAP if someone across this issue.

       Thanks in advance!

[dgovindhara]

Could you please check from your side what is the latest version you people using?

[Ankur Bawiskar]

@dgovindhara 

did you check those 2 links I shared and tried that approach?

💡 If my response helped, please mark it as correct ✅ and close the thread 🔒— this helps future readers find the solution faster! 🙏

[dgovindhara]

I am able to open this one "Playbook record generator loading infinitely " and not another one.

I checked the script configuration and It is correct. But its still loading. Issue not sorted.

[Ankur Bawiskar]

@dgovindhara 

this is the KB for the 1st link