ReleaseOps - Update set promotion issues - Unable to send messages to start the operation remotely.

[NowMaestro]

Hello,

We are exploring the use of ReleaseOps application to manage our release.

We have configured the instance (3-instance config).

Has anyone run into this issue when processing the deployment request.

Error Message: Unable to send messages to start the operation remotely.

The deployment assessment playbook cannot run successfully because there appears to be some thing that prevents update set retrieval and deployment from dev to test instance.

[NowMaestro]

Hello Everyone,

Thanks for chiming in. I am not quite sure what might be missing in the trust set-up. But here below I am sharing the trust set up for the sub-production instances on the controller instance. Hopefully this helps to figure out what is missing. I also have the update sources set up and connection is working.

Playbook: Deployment Request Assessment

Subflow: Integrate Deployment Request

Action: Retrieve Update Set From Update Source Instance ID

Operation:  

(function execute(inputs, outputs) {

    var operationTracker = new sn_releaseops_apis.ReleaseOperationManager().startOperation(

        inputs.instance_name,

        `{

            "@type":"PullRemoteUpdateSetRequest",

            "updateSetId": "${inputs.update_set_id}",

            "updateSourceInstanceId": "${inputs.update_source_instance_id}",

            "autoPreview": "${inputs.auto_preview}",

            "cleanUpRetrieved": "${inputs.cleanup_retrieved}"

        }`);

    outputs.operation_tracker = operationTracker;

})(inputs, outputs);

That is where that error is coming from.

[KhasimKhanP]

Hi @NowMaestro , is this fixed?

[NowMaestro]

Still working with support to get a solution