Requestor and Fulfiller license requirement

[Anshul Shrivast]

This requirement is about requestor and fulfiller license. As per below scenario I want to know whether User B will require fulfiller license or not. This is custom app build in App engine.

User B is a member of Group B

Scenario - User A create a record and fill the department field as (group B), once user A submit the record notification will be sent to Group B, once User B see the record he have two buttons (UI Action) as Accept or Reject, If he clicks on accept UI action button, I am changing status field (custom field) as accepted from script.

Does in this case user B will be require a fulfiller license as he will just click accept or reject and I am changing status via script.

Thanks in advance.

[Dr Atul G- LNG]

“B” is for approval and requires an approval license, not a fulfiller license.

A fulfiller license allows a user to update, delete, or move the state of a record. @Anshul Shrivast 

[Anshul Shrivast]

Thank you @Dr Atul G- LNG  for you reply.

As per requirement its not approval process, its just accept or reject the record and change status to accepted or rejected. 

I am not creating any approval record to approve or reject.

Both user A and B have requestor role.

[Dr Atul G- LNG]

Hi @Anshul Shrivast 

Where are you storing the acceptance or rejection details in ServiceNow? I mean, in which table if not in approval?

[Anshul Shrivast]

Hi @Dr Atul G- LNG 

Its custom table inside custom app, nothing will relate to approval record.

And once user B click on accept or reject I will update my custom status field by script