Restricting selection of default update set
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‎06-12-2025 01:47 AM - edited ‎06-12-2025 02:02 AM
Hello All,
I am looking for some insights around how to restrict the selection of Default [Global] update set in the update set picker. Has anybody implemented this kind of logic or has some information to share around it, please do provide your inputs. Thank you !!
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‎06-12-2025 01:53 AM
Hi @rikhetan
I think instead of adding restrictions, it’s better to focus on user education—educate users about what’s wrong if they pick the default update set
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/dratulgrover [ Connect for 1-1 Session]
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‎06-12-2025 02:04 AM
Hi , yes absolutely that is something which is practiced but we are trying to have this restriction also in place to be sure.
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‎06-12-2025 02:07 AM
Hi @rikhetan
It would be a useful customization that can directly impact the design of SN as a platform, so education is more important than restrictions
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/dratulgrover [ Connect for 1-1 Session]
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‎06-12-2025 03:58 AM
Yes education will be given , but above that looking to add this particular feature on the instance for additional assurance.
