Restricting selection of default update set

rikhetan
Tera Contributor

Hello All,

I am looking for some insights around how to restrict the selection of Default [Global] update set in the update set picker. Has anybody implemented this kind of logic or has some information to share around it, please do provide your inputs. Thank you !!

8 REPLIES 8

Dr Atul G- LNG
Tera Patron
Tera Patron

Hi @rikhetan 

I think instead of adding restrictions, it’s better to focus on user education—educate users about what’s wrong if they pick the default update set

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Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
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rikhetan
Tera Contributor

Hi , yes absolutely that is something which is practiced but we are trying to have this restriction also in place to be sure.

Hi @rikhetan 

It would be a useful customization that can directly impact the design of SN as a platform, so education is more important than restrictions

*************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

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Yes education will be given , but above that looking to add this particular feature on the instance for additional assurance.