Restricting selection of default update set
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎06-12-2025 01:47 AM - edited ‎06-12-2025 02:02 AM
Hello All,
I am looking for some insights around how to restrict the selection of Default [Global] update set in the update set picker. Has anybody implemented this kind of logic or has some information to share around it, please do provide your inputs. Thank you !!
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎06-12-2025 01:53 AM
Hi @rikhetan
I think instead of adding restrictions, it’s better to focus on user education—educate users about what’s wrong if they pick the default update set
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]
****************************************************************************************************************
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎06-12-2025 02:04 AM
Hi , yes absolutely that is something which is practiced but we are trying to have this restriction also in place to be sure.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎06-12-2025 02:07 AM
Hi @rikhetan
It would be a useful customization that can directly impact the design of SN as a platform, so education is more important than restrictions
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]
****************************************************************************************************************
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎06-12-2025 03:58 AM
Yes education will be given , but above that looking to add this particular feature on the instance for additional assurance.