Restricting selection of default update set
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‎06-12-2025 01:47 AM - edited ‎06-12-2025 02:02 AM
Hello All,
I am looking for some insights around how to restrict the selection of Default [Global] update set in the update set picker. Has anybody implemented this kind of logic or has some information to share around it, please do provide your inputs. Thank you !!
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‎06-12-2025 04:06 AM
Hi @rikhetan
I have no idea about this, but I’ll follow this thread to see the solution, mate.
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.
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Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
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‎06-12-2025 02:05 AM
but why? Instead train your developers to select the correct update set from correct scope.
Even if it's feasible you might have to play with lot of scripts to handle the restriction.
If my response helped please mark it correct and close the thread so that it benefits future readers.
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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‎06-12-2025 03:56 AM - edited ‎06-12-2025 04:40 AM
I totally understand that point of training and that is something which is practiced for sure but even then the restriction is something which we are looking to add on the instance. @Ankur Bawiskar if you are aware of from where this can be looked into, please do share some information.
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‎06-12-2025 04:08 AM
for that you will have to check user preferences table
Whenever user selects update set and sets it as current, it adds an entry into this table, may be you can check that
If my response helped please mark it correct and close the thread so that it benefits future readers.
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader