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Service Portal Configuration from ui builder

Sravani36
Tera Expert

Hi All,

 

while creating a Portal using UI Builder (Now Experience / Portal App Shell) and I’m stuck trying to update the top navigation items.

In my portal header, I see three items: Menu 1, Menu 2, and Direct action. When I open the dropdowns, I only see placeholder links like “Menu Item 1.1 / 1.2”, etc. I need to replace these with my real links 

 

  1. Could anyone help me Where are Menu 1 / Menu 2 / Direct action items actually configured for a Portal App Shell experience?

Any guidance on the exact table/module/record to edit (or how to locate the menu record being used) would be super helpful.

 

Thanks!
Sravani

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