ServiceNow Search

FelixOlanre
Mega Explorer

Hello there,

 

Is there a way that I can build search in ServiceNow, anyone has a tutorial on how to build search for like ticket assign to an analyst, ticket still pending etc

1 REPLY 1

Dr Atul G- LNG
Tera Patron
Tera Patron

Hi @FelixOlanre 

 

We have Global Search, if you put any word it will search in Database ( with selective tables) and show you results. But what you looking is not that easy, you need to create special filter on specific modules for same. 

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Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
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