UI Action - Form Link - SOW Workspace
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
3 weeks ago
Hello,
I created a UI Action (Form Link) on a custom table/form and need it to be available in the Service Operations Workspace (SOW). I created a corresponding Workspace Client Script, and the link is displayed correctly in the workspace.
However, the URL is not a standard HTTP/HTTPS URL. It is a custom protocol/application link intended to launch a locally installed application on the user's machine.
While the link is visible in the workspace, clicking it does not trigger any action. Has anyone implemented a similar use case in Workspace? Is there a supported way to launch a locally installed application or invoke a custom protocol from a UI Action/Form Link in SOW Workspace?
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
3 weeks ago
Hi @swathi55 ,
Could you please share the script which you used and some screenshots to resolve please.
If you found this helpful, please mark it as Helpful and Accept as Solution so it can reach others too.
Thanks & Regards,
Sachin Narayanasamy
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
3 weeks ago
Below is the script i am using
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
yesterday
@Sachin_Nasa - Any suggestions on this?
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
3 weeks ago
you didn't share the script etc and screenshots
Ankur
✨ Certified Technical Architect || ✨ 10x ServiceNow MVP || ✨ ServiceNow Community Leader