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UI Action - Form Link - SOW Workspace

swathi55
Tera Contributor

Hello,

 

I created a UI Action (Form Link) on a custom table/form and need it to be available in the Service Operations Workspace (SOW). I created a corresponding Workspace Client Script, and the link is displayed correctly in the workspace.

However, the URL is not a standard HTTP/HTTPS URL. It is a custom protocol/application link intended to launch a locally installed application on the user's machine.

While the link is visible in the workspace, clicking it does not trigger any action. Has anyone implemented a similar use case in Workspace? Is there a supported way to launch a locally installed application or invoke a custom protocol from a UI Action/Form Link in SOW Workspace?

 

Thanks

 

7 REPLIES 7

Sachin_Nasa
Kilo Sage

Hi @swathi55 ,
Could you please share the script which you used and some screenshots to resolve please.


If you found this helpful, please mark it as Helpful and Accept as Solution so it can reach others too.

Thanks & Regards,
Sachin Narayanasamy

Below is the script i am using 

 

function onClick(g_form) {
var url = "pw://dpewrt-pw.babcdey.com:dpewrt-pw/Docs";
window.location.href = url;
}
As its not a http link. nothing is happening when i click on the link.

 

@Sachin_Nasa  -  Any suggestions on this?

Ankur Bawiskar
Tera Patron

@swathi55 

you didn't share the script etc and screenshots

Regards,
Ankur
Certified Technical Architect  ||  10x ServiceNow MVP  ||  ServiceNow Community Leader