UI Action - Form Link - SOW Workspace
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
3 weeks ago
Hello,
I created a UI Action (Form Link) on a custom table/form and need it to be available in the Service Operations Workspace (SOW). I created a corresponding Workspace Client Script, and the link is displayed correctly in the workspace.
However, the URL is not a standard HTTP/HTTPS URL. It is a custom protocol/application link intended to launch a locally installed application on the user's machine.
While the link is visible in the workspace, clicking it does not trigger any action. Has anyone implemented a similar use case in Workspace? Is there a supported way to launch a locally installed application or invoke a custom protocol from a UI Action/Form Link in SOW Workspace?
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
3 weeks ago
Below is the script i am using
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
3 weeks ago
Hi @swathi55
Please share the script so others can review it and help you troubleshoot the issue.
Regards
Tanushree Maiti
ServiceNow Technical Architect
LinkedIn: https://www.linkedin.com/in/tanushreemaiti
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
3 weeks ago
Below is the script i am using