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UI builder

KavanaM77915855
Tera Contributor

I am configuring a workspace using UI Builder and have created a page that displays a list of records from a custom table. However, when I click on a record, it doesn't open. Why is this happening, and do I need to configure an event handler for it?

 
 
 
 

 

6 REPLIES 6

Record list page

You mentioned a record list page, but I don’t see a record list page template available in my instance.
If you used a page template, try creating a record page as mentioned.

If the issue is still not resolved, open any OOTB workspace where the same page exists. Click on a record and check the URL to identify the page it redirects to. Then add a page to your experience using the same page template, name, and URL path.

Note: This solution only works if the page was created using page templates.