What role should ServiceNow Auditors have?

[arramrajusr]

What is the standard approach to provide roles to Auditor and what roles has to be provided who can read the data for audit management?

[Aditya_hublikar]

Hello @arramrajusr ,

snc_read_only role will work only when first user has full access to that module,tables then along with that snc_read_only will works.

For example for incident management user wants read only acces then you need to give itil+snc_read_only then only user can get read only access

[Aditya_hublikar]

Hello @arramrajusr ,

sn_audit.reader role will provide only read only access for audit management

If this helps you then mark it as helpful and accept as solution.

Regards,

Aditya

[arramrajusr]

Thank you for response, Is it possible to provide requester(license free) roles that Auditor can have read only access to table data? Does 'auditor' role consumes license and if it doesn't consume license, how to provide that role, as we can see it in license_role table but cannot see it in roles table. 
We also do not want to edit/configure ACLs in order to provide read-only access to Auditors. Please suggest best approach.

[Aditya_hublikar]

Hello @arramrajusr ,

sn_audit.reader role will get from audit management pluggin.Instead of editing many ACLs, assign roles that already provide read access sn_audit_read for  reporting roles, or module-specific read roles depending on your scope.

[Aditya_hublikar]

Hello @arramrajusr ,

 I hope you are doing well . Does my response helps you ?

If my response helps you then mark it as helpful and accept as solution.

Regards,

Aditya