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What role should ServiceNow Auditors have?

arramrajusr
Tera Expert

What is the standard approach to provide roles to Auditor and what roles has to be provided who can read the data for audit management?

17 REPLIES 17

arramrajusr
Tera Expert

Hi Aditya, I have installed Audit Management plugin but cannot see any audit roles:

arramrajusr_0-1770973696156.png

 

arramrajusr_1-1770973807029.png

arramrajusr_2-1770973848750.png

 

hello @arramrajusr ,

 

You downloaded audit management dependencies , not its pluggin 

Aditya_hublikar_0-1770975034638.png

 

 

 search with this sn_audit in pluggin search

 

Aditya_hublikar_1-1770975266693.png

 

Please search with this 

 

Hi, I was checking in PDI and couldn't found:

arramrajusr_0-1770978429017.png

 

But, found it in Dev instance. Before going with it, would like to confirm few things:

We are trying to find best approach to save licenses and to avoid customizations:
1)Can we provide license free role to auditor and he should be able to read all table data

2)We don't want to create/edit any ACLs 

Is there a way to achieve this 

 

Hello @arramrajusr ,

 

Yes its common issue , means due to some patch  issue some plugins are not available .

I also face same issue , in zurich it was not visible but in xanadu it was visible.

 

Yes it is license free role and sn_audit.read role will able to only read data , you don't need to create any acl for that sn_audit.read role OOTB get read only access.

 

If this helps you then mark it as helpful and accept as solution.

Regards,

Aditya

Hello @arramrajusr ,

 

I hope you are doing well . Does my response helps you ?