Facts & Figures on the benefits of having ServiceNow in your Financial departments

[Filipa Raquel]

Hi everyone, 

As part of a big analysis on where can use ServiceNow, more and more, within our organization, I would like to ask you if you have any "facts & figures" on the benefits of using ServiceNow in Financial departments (controlling, accounting, treasury, process finance, etc.)

Some things that I would like to have your take on:

• why should we use ServiceNow
• how can we connect this to other process we have already in ServiceNow (ITSM, CSM for example)
• what are the big advantages comparing to other systems
• what are the main downsizes that ServiceNow doesn't provide yet

Thanks,

Filipa

[Mark Manders]

For that you first need to check on what applications you are currently using and what processes are running on them. We don't know your business, so it would be a big guess. But, for starters: you can get all your inquiries into ServiceNow, so they no longer get emails, chat messages, etc. 

Without knowing what the financial departments are exactly doing within your company, and what they are currently using, it is impossible to tell you if ServiceNow can replace those applications/be configured for the processes.