Minimum role required for CI Class Manager

[suvro]

Hi,

We want some users to give access to  CI Class Manager, but we do not want them to give itil_admin role to them.

What is the minimum role we can give them so that they can create health rules using CI Class Manager.

Thanks a lot in advanced 

regards,

Chandra

[Tanushree Maiti]

Hi @suvro ,

It varies what those users want to do in CI class manager.  Check following action of CI class manager as per Servicenow documentation : CI Class Manager  . In each action (mentioned below links) , role is mentioned.

Assign the required role to those user  based on their action in CI class manager.

Class basics

• Create a class
• View class basic information
• Class columns
• Add a suggested relationship
• Display all CIs for a class
• Dependency Views map icons for a class
• Delete CIs
• Update the list of classes in the Principal Class filter

CMDB Health

• Create a compliance audit
• Create a certification template
• CMDB Health orphan rule
• CMDB Health staleness rules
• Set a CI field to be recommended
• Set a CI attribute to be mandatory
• Health inclusion rules

IRE

• Identification:
  • CI identification rules
  • Identification inclusion rules
• Reconciliation:
  • CI reconciliation rules
  • Data refresh rules
• Dependencies:

  Dependent relationship rules (hosting and containment)

Service Mapping

• Entry point types for Service Mapping
• CI types for Service Mapping and Discovery

[meghanakra]

To allow users to create Health Rules in CI Class Manager, the minimum practical role is:

sn_cmdb_admin