Background Script does not show all scopes

john_roberts
Mega Guru

How do I get all scopes to display in the background script scope selector? It seems like it will only show a max of 7 and it looks like it's sorted by created.

6 REPLIES 6

Pradeep Sharma
ServiceNow Employee
ServiceNow Employee

Hi John,



It should actually display all the scopes in the background script scope selector. Can you please email "pradeep.sharma@servicenow.com" the instance details so that I can take a look.


I found the issue. You can only select from apps that were developed in the instance (sys_class_name=sys_app).


Why can't I select scopes from store applications (sys_class_name=sys_store_app)?



Background scripts are very useful for not just building applications but for also troubleshooting or creating local enhancements to store applications.


I am experiencing the same problem. Is there a resolution for this?



My instance that has the XMatters scoped application does not have that scope available in the scope drop-down menu in the Scripts - Background module.


Shawn Dowler
Tera Guru

This is still an issue. It only shows scopes starting with "x_" but I can't run a background script from scoped beginning with "sn_"