.MethodNotAllowedException: Function getGlideRecord is not allowed in scope

[adaptivert]

Hello.  I need some suggestion or guidance on how best to overcome the following error.  I am wondering what would be the solution to resolve this error.

Error in business rule <SP_SPNT_SN_INT_ManualConfigRITM> : JavaException: com.glide.script.fencing.MethodNotAllowedException: Function getGlideRecord is not allowed in scope x_sap_intidn

This is from a business rule with the below code.  The trigger to run are Item is Sailpoint Access Request - Service Catalog, state changes to closed complete and stage changes to completed before update.  

-------------------------------

Cross Scope Privileges configured 

Source Scope Target Scope Target Name Operation Status
SailPoint IdN for Service Catalog SailPoint for Service Desk sc_req_item Write Allowed
SailPoint IdN for Service Catalog SailPoint for Service Desk sc_request Read Allowed
SailPoint IdN for Service Catalog SailPoint for Service Desk sc_request Create Allowed
SailPoint IdN for Service Catalog SailPoint for Service Desk sc_req_item Read Allowed
SailPoint IdN for Service Catalog SailPoint for Service Desk sc_req_item Create Allowed
SailPoint IdN for Service Catalog SailPoint for Service Desk sc_request Write Allowed
SailPoint IdN for Service Catalog SailPoint for Service Desk SP_SPNT_SN_INT_ManualConfigRITM Execute API Allowed
SailPoint IdN for Service Catalog Global SP_SPNT_SN_INT_ManualConfigRITM Execute API Allowed
SailPoint for Service Desk Global SP_SPNT_SN_INT_ManualConfigRITM Execute API Allowed
SailPoint for Service Desk SailPoint IdN for Service Catalog SP_SPNT_SN_INT_ManualConfigRITM Execute API Allowed
------------------------

-------------------------------

(function executeRule(current, previous /*null when async*/) {

var catItemGr = new GlideRecord('sc_cat_item', 'Sailpoint IdN for Service Catalog');

catItemGr.get('name', 'Sailpoint Access Request');

try {

if (!current.variables.u_access_action || !current.variables.u_access_name) {

gs.info("Input validation failed <SP_SPNT_SN_INT_ManualConfigRITM>");

return;

}

gs.info("Business rule Line 12 <SP_SPNT_SN_INT_ManualConfigRITM> : " + current.variables.u_access_action.toString());

// Read the manual work table if access profile requires manual work

var accessTableGr = new GlideRecord('x_sap_intidn_manual_work_definition');

accessTableGr.addQuery('u_access_obj_name', current.variables.u_access_name.toString());

accessTableGr.query();

gs.info("<SP_SPNT_SN_INT_ManualConfigRITM>-accessTabGr.query() returned " + accessTableGr.getRowCount() + " records");

if (accessTableGr.next()) {

gs.info("Business rule Line 21 <SP_SPNT_SN_INT_ManualConfigRITM>: record matched");

// Create a new RITM record

var ritmGr = new GlideRecord('sc_cat_item');

ritmGr.name = catItemGr.name;

ritmGr.description = catItemGr.description;

ritmGr.insert();

gs.info("Line 29 <SP_SPNT_SN_INT_ManualConfigRITM> (ritm insert)");

// Add the RITM to the current active REQ

var reqRecord = current.parent.getGlideRecord();

reqRecord.addItem(ritmGr.sys_id);

reqRecord.update();

gs.info("Business rule Line 36 <SP_SPNT_SN_INT_ManualConfigRITM>");

gs.info("RITM created successfully. RITM sys_id <SP_SPNT_SN_INT_ManualConfigRITM: " + ritmGr.sys_id);

} else {

gs.info("No matching manual work definition found <SP_SPNT_SN_INT_ManualConfigRITM>");

}

} catch (err) {

gs.error("Error in business rule <SP_SPNT_SN_INT_ManualConfigRITM> : " + err);

}

})(current, previous);

[Mark Roethof]

Hi there,

Guess its about:

var reqRecord = current.parent.getGlideRecord();

Just update this. Retrieving the parent record through a separate query.

[adaptivert]

@Mark Roethof .  Thank you for the suggestion. You are saying I replace that statement with something similar to the below (syntax is bad)?

var accessTableGr = new GlideRecord('sc_request');

accessTableGr.addQuery('u_access_obj_name', current.request.sysid);

accessTableGr.query();

[adaptivert]

@Mark Roethof .  would the below be a good replacement for var reqRecord = current.parent.getGlideRecord();?

var reqRecord = new GlideRecord('request');
reqRecord.addQuery('sys_id', current.parent.sys_id);
reqRecord.query();
if (reqRecord.next()) {
 reqRecord.addItem(tirmGr.sys_id);
 reqRecord.update();
}

[adaptivert]

i tested the below and it is not passing into the if statement because the query did not find the original REQ.  What should be a good code improvement to make this work?

// Add the RITM to the current active REQ

var reqRecord = new GlideRecord('sc_request');

reqRecord.addQuery('sys_id', current.parent.sys_id);

reqRecord.query();

if (reqRecord.next())

{

    gs.info("Line 35 <SP_SPNT_SN_INT_ManualConfigRITM>-Parent REQ returned " + accessTableGr.getRowCount() + " records");

    reqRecord.addItem(tirmGr.sys_id);

    reqRecord.update();

}