I am currently working on a ServiceNow project where I have a requirement to customize the out-of-the-box (OOTB) "Faceted Search" widget. However, I have encountered a challenge: the default "Faceted Search" widget is not modifiable, regardless of th...
Hi Team, We are trying to fetch repo details from GitHub and store in 'X' table in ServiceNow. For this we are trying to use Integration Hub ETL.Created a data source of type REST (Integration Hub) and have created a Request action in which we have t...
Hi Community, I recently redesigned the My Approvals page in our Service Portal to improve usability and efficiency. Out-of-the-box, the page only provides Approve and Reject options. I’ve extended this by adding the following new features: Send Back...
Hi, I am doing the ArchX program. I do understand that it is a comprehensive program in architectural path. But how is the final assessment, is there any retake policy on the assessment if you fail. Any heads up will be helpful. Thank you.
As ServiceNow architects, we’re expected to design not just functional solutions — but scalable, secure, and resilient ones. That expectation only grows as platforms evolve and stakeholders demand more agility and clarity in delivery. Over the years,...
Hello! I’m working with a client using ServiceNow CSM and we’ve run into a modelling challenge.They want the capability to associate a single Contact record with multiple Accounts—for example, a consultant or distributor who works with several client...
Hi SN Community, I need some assistance with a use case that my company is trying to solve. We want our customers to be able to schedule an appointment for a specific catalog item. The caveat is that we want the appointment slots to be linked to t...
Hi All, When we trying to Get OAuth Token from OAuth 2.0 Credentials record we are getting token expired error like"OAuth Access token is available but will expire soon at 2025-10-08 07:06:18. Verify the OAuth configuration and click the 'Get OAuth T...
Hi All,Good Day. We have the functionality we need to show the time zone details of the current logged user next to the date & time fields, to achieve this we have implemented one UI Macro as suggested by SNOW HI Team and this macro were added to the...
After having conversations with other customers at Knowledge Conference 2025, we have heard the UI16 view will most likely be deprecated and the Service Operations Workspace would be the new up and coming tool for ITSM. Has anyone else heard this to...
Can we turn off issue creation on control non compliance in IRM ? customer doesnt want automatically issue creation on attestation failure.
Hello Community, I am exploring various ways to make money online in 2025, and I am curious about how automation and workflow platforms, such as ServiceNow, can support this endeavor.Can workflows be used to streamline freelance or digital services? ...
"Does anyone have a sample PowerPoint deck that introduces ServiceNow to a client? I checked Now Create but couldn’t find anything suitable. Looking for something that covers the basics and helps explain the value proposition to a new customer."
Hi Community Members, Kindly, help me solve below scenario: Scenario: We have an RITM/ Change where approvals have already been triggered for certain people. Now, we want to add additional approvers or update existing approvers. Solution: 1. I tr...
Hi , Short description : Errors are displayed when users attempt to access 'My Tickets', impacting their ability to track and manage requests efficiently.Acceptance Criteria : Investigate root cause, fix access/configuration issues and validate func...
