Worker designation data connector validation between servicenow and workday how can we achieve this
Integrate with Servicenow and workday
Forum Posts
ServiceNow - Transaction serialized to sessions
We're having an integration with a backend that enables some widgets with AI capabilites for the organization. Integration flow is throught "c.server.get" -> Server Side catching the action event -> script include that fires a RESTMessageV2 to the ba...
Resolved! Need advise on how to move from a ServiceNow Technical Lead to a ServiceNow Architect role
Hi, I’m looking for advice on how to move from a ServiceNow Technical Lead role into a ServiceNow Architect role.I’ve already completed the CSA and CAD certifications. Coding is not my strongest area, but I’d like to build that skill further and unde...
What is the script field in the TrapExtension form for? is there any example ?
Is there anybody know what the script field is in the TrapExtension form for? is there any example ?
Z Boot Process
My organization is interested in zBooting one of our sub-production instances and then performing a clone from our Production instance. We’ve come across differing information about this process and are hoping someone can help clarify the correct app...
Run more than one Process Flows on the same table [Workspace and Native UI]
Hi ServiceNow Enthusiasts, Is it feasible to configure and display 2 different process flows on the same form on a table? If yes, how? Else if any possible workarounds? Use Case - We need to have 2 different Process Flows on Risk Response table based...
Resolved! How Performance Testing is Done in ServiceNow
In this post we will be discussing how performance testing is done in ServiceNow. There are quite a few tools in the market that is capable of doing a performance test. One of them is Load Runner. LoadRunner provides different load testing techniques...
I created a notification when any user got role flow_designer then a notification is sent
Whenever the Flow Designer role is assigned to a user, a notification should be sent.To achieve this, I created:An event on the sys_user_has_role tableAn after Business Rule on the sys_user_has_role table to queue the eventA notification configured o...
Performance Testing in ServiceNow
Hi Everyone,I need the complete guidance on performance testing on ServiceNow Platform.Can someone guide me on this how to do performance testing on the platform and what are the prerequisites needed for this to perform. Kindly share the inform. I ap...
AWA
In OOB AWA cases are routed to agents based on created time.If we create a reference field on task_sla table for Case and then use the dot walked field on breach time in AWA, will it cause any performance issue.Our aim is to assign the cases which...
Which product line should i go for in servicenow?
Hello Architects,I had done BCA in 2024, and MCA in AI/ML & Data Science in 2026. Also, done a java full stack certification from a certified IT training school and also have deep understanding till Agentic AI. I already know ITSM properly, but don't...
Can data be on prem and workflow on cloud without having 2 servicenow instances?
Hi all,I'm trying to find out if its possible to store data on prem and tap on the servicenow module in cloud without having 2 separate instances? Rationale for this is that data is confidential hence I need it to be stored on prem, but want to reap ...
ServiceNow to AWS Lambda Integration Using OIDC
Hi everyone,Following my earlier investigation into ServiceNow to AWS Lambda integrations, we've confirmed that the AWS Lambda Spoke appears to rely on AWS IAM-based credentials and does not natively support OIDC-based outbound authentication.Due to ...
ServiceNow to AWS Lambda Integration Using OIDC Authentication
Hi everyone, I'm currently investigating an integration pattern between ServiceNow and AWS Lambda as part of an account deletion automation initiative.The current architectural preference is to avoid long-lived AWS IAM user credentials and instead us...
ServicenNow Instance Backup shared by ServiecNow in MySqlDumb
ServiceNow is proving Backup of their instance in MySql Dumb format but i can only import it in AWS RDS as that the only tool available with me or i can import it in Microsoft SQL. But since ServiceNow provide Data Dumb in Mysql format i am not able ...