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The Structure of the Program: The program spanned 12 weeks, with weekly live sessions every Friday for two hours. Depending on the number of groups in the cohort, the chance to present in a live session varied. Within the larger cohort, we were divid...
In the world of ServiceNow, seamless integration is key to achieving operational efficiency and driving digital transformation. However, as ServiceNow offers many integration possibilities with third-party systems, this article aims to guide you thro...
I need to create a dashboard with report that shows a single field value from a table. Mostly is the " score " style. The field value is manually entered and just needs to be displayed in a report. How to achieve it?
Hello, I have a requirement - when a local admin in PROD environment logs into the instance, a notification should be sent. I tried following the existing threads, but I am not able to trigger the notification. Here are few things I performed before ...
My organisation has been providing fulfiller license through multiple groups and the ITIL license is contained with in many other roles like demand, and this has been in place for many years. The same with SPM roles where users are inheriting it thro...
Hello experts!! We are looking to enhance the filtering capabilities on our OOB Agile Board, specifically on the Sprint Tracking tab (which uses a Visual Task Board/VTB).Our Goal: Add Interactive Filter ChipsWe want to introduce additional filter con...
As per ServiceNow, if a user has both Fulfiller (FF) and Business stakeholder (BSH) role, ServiceNow will consider that user as under Fulfiller role by default. Problem:In our instance, there are many users who have both FF and BSH roles. Many of tho...
Hi, I want to integrate zoom with VA and got an article: ServiceNow for ZoomAnd from this article this: Using the Now Virtual Agent appBut how to achieve this for a particular domain. This functionality should work only for a particular domain relate...
Hi Folks! Background:I'm using the Agent mobile App. I have a list screen containing Transfer Order Lines. I have added a top menu function. A user needs to first apply a filter on the list screen, and then click the function to update only the filte...
In today’s fast-changing tech world, Artificial Intelligence (AI) is transforming how we work, automate, and make decisions.Platforms like ServiceNow are already integrating AI and automation to make workflows more efficient and user-friendly. AI is ...
Rushing a ServiceNow rollout without structure creates fragmented dots, inconsistent workflows, and poor adoption. You see this when teams deploy features before aligning people, process, and technology. The result is a platform that looks busy but d...
Most ServiceNow teams rush into building applications, workflows, and CMDB integrations without first securing their foundational elements. They ignore the essential work required for identity management and data architecture, which is a critical mis...
Hi all, I need to automate credential expiry notifications for our SAM Pro integrations (OAuth, Connection & Credential Aliases, etc.). Goal: Detect credentials expiring within 30 days and automatically::: Email mapped stakeholdersCreate a tracking t...
I created a user record in a table that extends sys_user. Impersonation worked initially.After I changed the Active field to false and then back to true, I am no longer able to impersonate this user.The user record appears active, but the impersonate...
Understanding the cmdb_ci_ip_switch Table in ServiceNow In the world of IT service management, effective management of network infrastructure is paramount. ServiceNow, a leading platform in this domain, offers a comprehensive solution for managin...
Dear Community, I got a rather straight forward question. Having in mind the data domain separated instance, are there any issues with incident_task table usage in such an environment ? I mean I got it that all incidents opened in a certain domain ar...
