Architect
A dedicated space for enterprise architects to discuss platform topics and the latest advancements on the ServiceNow AI Platform.​
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Featured CTA Series The Journey from Code to Strategy - Part 1

The Structure of the Program: The program spanned 12 weeks, with weekly live sessions every Friday for two hours. Depending on the number of groups in the cohort, the chance to present in a live session varied. Within the larger cohort, we were divid...

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Need help with CSM Modeling

We have sold a package to a customer and would like to align on the correct way to model this in ServiceNow CSM using Sold Product and Installed Base.Business StructureA Package is sold to the customerThe package contains one Sub‑PackageThe Sub‑Packa...

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Management Role

Hi everyone,I’m currently working as a ServiceNow developer with 3+ years of experience, mainly in ITSM, integrations, and scripting (Business Rules, Script Includes, Flow Designer, REST APIs).I’m now looking to transition into a more management-orie...

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Instance Scan Findings -Triple DES Usages in Password2 Fields

Hi All,While doing instance checks on my instance which is on Washington release I am getting 2 findings in check "Triple DES Usages in Password2 Fields".  but not getting to know how to resolve these findings , is this to be done by me or will be up...

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ITSM Form change

Modification of Business Application form is requested The Tabs to be visible on the form in default view while  These are currently visible in Business_application view. Integrations Interfaces How to do it 

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ServiceNow Architects and Developers

There are high paying architect and developer jobs with GDIT that have an emergency to hire immediately starting over $200K per year. You must qualify for a ts(sci) and move to Omaha (a few contractors have committed just a year but its still a great...

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CREATE DB VIEW FILTERED FOR SYS_USER_GRMEMBER AND CMDB_REL_CI TABLENAME

Hi.  I am working on creating a database view from the sys_audit_delete table showing only data where the tablename is sys_user_grmember or cmdb_rel_ci. I had the following conditions attempted in the where clause and they both does not apply the fil...

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Looking for ServiceNow Architect - Any reference

 Hi everyone,We are currently looking to engage a ServiceNow Architect. If you have any suitable references or are interested, please feel free to reach out or share profiles at vardhan@genexcorp.comAppreciate your support.ThanksVardhan

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