Ristrict Change Task Creation When Change Request State is Not 'New', Except for Change Enablement

Vikasgc
Tera Contributor

‎04-02-2025 11:22 PM

Restrict Change Task Creation When Change Request State is Not 'New', Except for Change Enablement Group in ServiceNow

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Shivalika
Mega Sage

‎04-03-2025 11:37 AM

Hello @Vikasgc 

 

In that case you can create an ACL , Type - Deny Unless , Operation - create ,

Table - Change request 

 

In the data conditions put - "Group IS DYNAMIC - ONE of my Groups" 

 

This will restrict creation unless this above condition is met. 

 

Kindly mark my answer as helpful and accept solution if it helped you in anyway. This will help me be recognized for the efforts and also move this questions from unsolved to solved bucket. 

 

Regards,

 

Shivalika 

 

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