Upload option in "Request Certificate" in sys_kmf_certificate_list is not available

Anandkumar PSG
Mega Contributor

Hi All,

I am trying to set up Hermes messaging system integrated with Apache kafka in local by following this documentation (https://docs.servicenow.com/bundle/utah-servicenow-platform/page/administer/hermes-messaging-service...). I have challenge while executing the below mentioned step over the portal. 

  1. In the ServiceNow UI, generate an IPKI-signed certificate.
    1. Open the Certificates [sys_kmf_certificate] table by typing sys_kmf_certificate.list in the filter navigator.
    2. Select Request Certificate.
    3. Browse and select the CSR PEM file you created.
    An IPKI-signed certificate is added to the Certificates [sys_kmf_certificate] table. You will use this certificate to generate your keystore.

 

AnandkumarPSG_1-1685512768802.png

 

 

 

AnandkumarPSG_0-1685512748645.png

I don't get any option to UPLOAD the certificate. If I close the window, getting a pop-up window stating the PKI file is missing.

 

AnandkumarPSG_2-1685512968952.png

Any help is appreciated..!!!

Many thanks in advance.

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