Where and when ITSM,ITOM,ITBM and CSM uses in servicenow with real time use cases
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10-11-2019 05:42 AM
Where and when ITSM,ITOM,ITBM and CSM uses in servicenow with real time use cases
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10-11-2019 06:19 AM
Not sure, I understand your question correctly - but here you find ServiceNow customer stories
https://www.servicenow.com/customers.html
br
Stig
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10-15-2019 11:06 PM
Thanks for your help! still i need the real time use cases with samples scenario.
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10-15-2019 11:40 PM
Hi
this link for CSM :
Please follow the below links for different topics :
This is why existing ServiceNow ITSM customers should use ServiceNow SAM Pro
From ServiceNow Docs - ServiceNow® IT Operations Management solutions help your organization enhance visibility into its infrastructure and services, prevent service outages, and maximize operational agility.
The ServiceNow® Asset Management application integrates the physical, technological, contractual, and financial aspects of information technology assets.
- Control inventory that is purchased and used.
- Reduce the cost of purchasing and managing assets.
- Select the proper tools for managing assets.
- Manage the asset life cycle from planning to disposal.
- Achieve compliance with relevant standards and regulations.
- Improve IT service to end users.
- Create standards and processes for managing assets.
Most successful ITAM programs involve a variety of people and departments, including IT, finance, services, and end users.
https://docs.servicenow.com/bundle/kingston-it-operations-management/page/product/it-operations-management/reference/r_ITOMApplications.html
&
https://docs.servicenow.com/bundle/kingston-it-service-management/page/product/asset-management/concept/c_AssetManagement.html
Please mark my suggestion is correct and helpful.
Thanks
Sanjay Bagri
