Would like to know about Modelling Banking Devices

nareshTT
Tera Contributor

‎08-08-2023 10:33 PM

Hello All,

 

We do have below type of banking devices stored in CMDB ( in custom table) :

SOD Automated Teller Safe
SSD Banking Terminal
SSD Cash Dispenser 
SSD Cash Recycler
SSD Digital Customer Terminal

 

I tried to find out is there any OOTB CI Class available but no luck. These devices are stored without any relationship with any application. But in future they might have relationship with technical service offering and Application service. 

 

Can someone guide me about how to model /store these CIs in most appropriate tables? 

Regards,

Naresh.

 

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Daniel Borkowi1
Mega Sage

‎08-08-2023 11:03 PM

Hi @nareshTT , I'm quite sure that there are no OOTB tables, create your own CMDB tables for your purpose. You can also define suggested relationships between these tables, if the objects are interconnected. Check the available OOTB relationships. The relation to technical Service Offerings I would recommend to use dynamic CI Groups to group all provided devices by a technical Service Offering like described in CSDM.

DanielBorkowi1_0-1691560987899.png

Greets
Daniel

Please mark reply as Helpful/Correct, if applicable. Thanks!

 

nareshTT
Tera Contributor
In response to Daniel Borkowi1

‎08-09-2023 04:27 AM

Thank you very much Daniel for your inputs. It is really helpful.

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