ITAM Implementation Lessons Learned

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08-09-2024 11:40 AM
I was wondering if anyone local would be willing to talk about their implementation of HAM and SAM as well as just sharing ideas on their current use of the platform looking to connect.
We currently use ITSM and are working on ITAM soon.
I would love to get more communication between power users of the platform locally.
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08-09-2024 12:06 PM
Hi @Sal16 ,
Here are a lot of docs for SAM and HAM implementation:
Please, don't forget to mark my answer as correct if it solves your issue or mark it as helpful if it is relevant for you!
Thanks & Regards,
Sumanth Meda
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08-09-2024 12:47 PM
We have created a series of innovative HAM implementation videos for End User IT Assets, Datacenter Assets, OT Assets on our LinkedIn page. I’m currently not local but can help over a call. Below are link to the videos:
- https://www.linkedin.com/posts/dengene_end-user-it-hardware-asset-provisioning-with-activity-7181638...
- https://www.linkedin.com/posts/dengene_infrastructure-datacenter-hardware-asset-activity-71859485049...
- https://www.linkedin.com/posts/dengene_operational-technology-hardware-asset-provisioning-activity-7...
- https://www.linkedin.com/posts/dengene_return-merchandise-authorization-rma-activity-721176687026001...
https://www.linkedin.com/posts/dengene_contract-management-activity-7216479188977885185-JoEG?utm_sou...
https://www.linkedin.com/posts/dengene_unified-hardware-asset-receival-mobile-interface-activity-722...
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04-16-2025 03:10 PM
Hi Sal16, while I cannot share details of an implementation I have done personally, I personally work with an ITAM services provider and we offer support and services for organizations looking to start their ITAM journey or even improve the way they do things today. Happy to have a discussion on this to see if we can support you and your team as well.

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04-16-2025 03:26 PM
Hi Sal,
We’d welcome the opportunity to guide you through a structured journey to evaluate your IT Asset Management (ITAM) strategy and define the right scope, whether through a multi-phased rollout or robust implementation approach.
Solugenix has an office at SkySong in Scottsdale, and our onshore technical team is well-positioned to support your evaluation and planning process. We’re a long-standing ServiceNow Premier Partner, known for delivering quality at scale.
Your ServiceNow account team knows me personally and can vouch for both the caliber of our work and our reputation for being aggressive in pricing without compromising quality.
Let me know if you’ll be attending Knowledge25 or if you'd like to connect in person ahead of the conference.
Regards,
Mike Bradish
Solugenix