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Arizona SNUG
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Forum Posts
ITAM Implementation Lessons Learned
I was wondering if anyone local would be willing to talk about their implementation of HAM and SAM as well as just sharing ideas on their current use of the platform looking to connect. We currently use ITSM and are working on ITAM soon. I would love...
Hello Arizona SNUG ! Looking to join the next SNUG Session - When is it?
Lets Meet up at Knowledge - Looking to network with Fellow ITAM Guru's
Resolved! New to the Valley
Hi All, I am new to the valley. Relocated from Houston, TX to Chandler, AZ to start a new career with Wells Fargo. I've been working with Wells for about 4 years now. I use ServiceNow daily to report on Technology Incidents for Wells Fargo. Looking t...
Resolved! When is the next Arizona SNUG Meetup in 2025 ?
Hello admins,Hope you're all well. I was just curious to know if you have planned the next meetup in Arizona. I just joined the group and would love to connect and learn from the group.Thank you,Praveen
SPM Workshop at SkySong on 5/16
I am thrilled to extend to you an invitation to our exclusive Executive Presentation. Join us for an intimate in-person session hosted by our ServiceNow Strategic Portfolio Management (SPM) Product Team. We lobbied to have this event in Phoenix, and ...
SNOW for Employee Relations Case Management
Hello Arizona SNUG group, I'm new to this group and excited to learn more about support, networking, knowledge sharing etc.. For now, If there is anyone that is using the Employee Relations or HR Workspace for case management, I'd really love to con...
2024 Next Snug meeting
I am with State of Arizona DES and we are new to ServiceNowWondering when the next Arizona SNUG meeting will be. We would like to know how other companies use ServiceNow for their internal help desks that do First resolution , not just route tickets ...
SNUG Opportunity to get together next week
I want to share this opportunity for our Local SNUG to get together I was invited to the upcoming ServiceNow workshop, App Engine: Getting Started with Low Code on March 13th8:30 AM - 4:30 PM (MST), to be held at Tempe. It is a great opportunity, pl...
Agile Best Practices
Hello, Looking for common best practices when using Service Catalog items as a work intake and then opening stories related to the work request. Do you generally keep the service catalog task open after a story is created? Looking for a best practice...
Change risk assessment
Do you guys have any sample risk assessment questions that you don;'t mind using. Ones that are not out of the box. Trying to get an idea of what others are using or if anyone has heard of a best practice set of questions. I am talking about Change ...
