Welcome the new Arizona SNUG Leader!

[tracyo_brien]

Hello!

I am excited to share that we have a new SNUG Leader for Arizona- Veronica Ozuna who works at SRP! 

Veronica's background: 

"I've been a SNUG member since I went to my first Knowledge – Knowledge 13!  I went to K13 to learn about the ITSM and Project Applications for our IT PMO and as a result ended up moving to the ITSM team here at SRP and have been a ServiceNow developer since 2014.  I’m very fortunate to work for a company that has embraced ServiceNow beyond ITSM  - our dev team now supports HR, GRC/IRM, ITBM, ITOM, and more (quite the enterprise-wide footprint)!

My background, I have worked at SRP for over 24 years.  I worked in the call center while I went to school then moved into Quality and Training, a system administrator for a project management application, and have been married to ServiceNow ever since!"

Veronica will be helping us when we plan the next SNUG event in Arizona! 

Tracy O'Brien

[JerryDudley]

Congratulations Veronica!

I hope you find the Arizona SNUG leader journey as exciting as I did.

Best Regards,

Jerry Dudley

[EricMiller]

Jerry,

Thank you for your service to the AZ SNUG these past few years.  I have learned a lot on these sessions and will always remember your CAB Approval presentation.

Veronica,

Congratulations on being selected to take over for our group.  You have big shoes to fill but thankfully you have access to them.  Post here to our group for help, advice or suggestions.

-Eric Miller

[Cheryl Calen]

Congratulations Veronica!  😊

[toptanti]

VERONICA FOR PRESIDENT!

[gitamninja]

Welcome to the Lead Role!  Excited for you to continue carrying the torch.