CSA Mainline exam Clarification

[RR_SampathS]

Greetings

Hello can anyone clarify me about the CSA mainline exam.

I scheduled exam online mode on July 28, 2025 and I also started preparing for the exam.

But what are the things i've to ensure before the exam.

Thanks in advance.

[ranepratiks · Accepted solution]

Hello @RR_SampathS ,

1. Training Prerequisites

• You must complete the ServiceNow Administration Fundamentals course.
• This course is required to obtain or purchase a non-transferable voucher to register for the exam

2) You can refer eBook as primary source , go through them several times.

3) You can prefer Lab activities for better understanding. 

[Anand Kumar P]

Hi @RR_SampathS ,

Passport or driving licence ,pan along with confirmation mail with Authorisation code.

more info refer below link:

https://nowlearning.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0011031&utm_source=chatgp...

If my response helped, please mark it as the accepted solution ✅ and give a thumbs up👍.
Thanks,
Anand

[ranepratiks]

Please carry a valid ID proof such as your Aadhar card or PAN card when visiting the exam center.
You will receive an email regarding your ServiceNow exam, which will include an Authorization Code. Kindly present this code at the exam center during your visit.

[RR_SampathS]

For your clarification online exam means taking by self and onsite exam means choosing the test center, I have chosen online mode of exam means self mode.

So what I have to ensure?

[ranepratiks]

Then you may require external web cam.

[RR_SampathS]

Thanks

Except external web cam is there anything?